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Support

SwearGPS Support

Something not working? Start here. Most issues are fixed in about thirty seconds, and if yours isn’t, there’s a real human at the other end of the form.

Frequently Asked Questions

Does SwearGPS really curse?
Yes — but only if you enable Unfiltered Mode. Profanity is off by default and stays off until you turn it on yourself.
Can I turn profanity off?
Yes. Profanity has its own control, separate from the humor level. Switch to Professional Mode for completely clean navigation, or Blue Collar Mode to keep the sarcasm without the heavy language.
Is SwearGPS free?
Yes. A free version is available, with premium features available through SwearGPS Pro.
What comes with Pro?
Premium voices, Unfiltered Mode, advanced features, and additional personalities. Full breakdown on the Pro page.
Can I preview voices before upgrading?
Yes, where supported.
Does SwearGPS work like a normal GPS?
Yes. SwearGPS is designed to provide navigation with personality layered on top of the driving experience — search a destination, get a route, follow turn-by-turn guidance, and reroute automatically if you miss a turn.
How do I cancel Pro?
Through the app store or platform where the subscription was purchased. Steps are in Subscription help below.
How do I delete my account?
See the Account Deletion page for the full process, what gets deleted, and how long it takes.

See the full FAQ

Troubleshooting

Fix It Yourself in Thirty Seconds.

Location permissions

The app can’t find me / navigation won’t start
SwearGPS needs location permission to navigate.

Android: Settings → Apps → SwearGPS → Permissions → Location → choose Allow only while using the app (or better). Also confirm Use precise location is on.

iPhone: Settings → SwearGPS → Location → While Using the App, and turn on Precise Location.

Then make sure Location Services is on at the system level and restart the app.
My position jumps around or lags
GPS accuracy depends on your device, sky visibility, and signal. Try turning precise location on, moving the phone off the dashboard well or out from behind metallized windshield tint, and disabling battery saver — aggressive power saving can throttle location updates.
Navigation stops when my screen turns off
Your device may be suspending the app in the background. On Android, exclude SwearGPS from battery optimization (Settings → Apps → SwearGPS → Battery → Unrestricted). On iPhone, make sure Low Power Mode is off and Background App Refresh is enabled.

Voice and audio

I can’t hear the voice at all
Check, in order: media volume (not ringer volume) is up; the app isn’t muted in its own settings; your phone isn’t in silent or Do Not Disturb; and if you’re on Bluetooth, that the car stereo is on the right source. Then restart the app.
Voice plays on the phone instead of my car speakers
Re-pair the Bluetooth connection, and make sure your vehicle’s media/audio source is selected rather than phone-call audio. Some head units treat navigation prompts as a separate audio channel that has to be enabled in the car’s own settings.
The voice talks over my music
That’s by design — directions take priority over media. Most devices duck the music rather than stop it. If you’d rather hear less of it, reduce the humor level in settings so only navigation instructions are spoken.
Too many jokes / not enough jokes
Humor level is adjustable in settings. Turn commentary down for mostly-straight navigation, or off entirely. Profanity is a separate switch and is off by default.
A premium voice won’t play
Premium voices require an active SwearGPS Pro subscription. Confirm Pro is active in settings, and if it isn’t showing, run Restore Purchases (see below).

Subscription help

How do I cancel SwearGPS Pro?
Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → SwearGPS → Cancel subscription.

Apple App Store: Settings → your name → Subscriptions → SwearGPS → Cancel Subscription.

Deleting the app does not cancel a subscription. Pro access continues through the end of the period you already paid for.
I was charged after canceling
Cancellation takes effect at the end of the current billing period, so a charge made before you canceled still covers that period. If you believe a charge was made in error, contact the app store where you subscribed first — refunds are handled by the platform — then email us at support@sweargps.com if you still need help.
How do I change my plan or payment method?
Both are managed by the app store or platform where you subscribed, in the same Subscriptions screen used for cancellation.

Restore purchases

I paid for Pro but it’s not showing up
Open SwearGPS → Settings → Restore Purchases. You must be signed in to the same store account you originally purchased with — this is the number one cause of missing Pro.

If it still doesn’t restore, contact support with your store receipt or order number and the email on your store account.
I switched phones / reinstalled the app
Use Restore Purchases with the same store account. Subscriptions purchased on Google Play do not transfer to an Apple ID, and vice versa — a purchase made on one platform can only be restored on that platform.

Account deletion

You can request deletion of your account and associated personal data at any time, in the app under Settings → Account → Delete Account (where available) or by emailing privacy@sweargps.com. Cancel any active subscription first — deleting your account does not cancel billing.

Full account deletion instructions

Privacy requests

To request access to your data, correction of it, a portable copy, or deletion, email privacy@sweargps.com with the subject line describing your request. We may need to verify your identity before acting. Details are in the Privacy Policy.

Contact support

Still Stuck? Send It Over.

Pick a category, give us the details, and we’ll come back to you. Include your device and OS version — it saves a round trip.

This form opens your email app with the details filled in, so nothing gets stored on this website. You can also email support@sweargps.com directly.

General support

App issues, navigation, voices, and everything else.

support@sweargps.com

Privacy requests

Data access, correction, portability, and deletion.

privacy@sweargps.com

Business & partnerships

Advertising, fleets, and partnership inquiries.

business@sweargps.com

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